GreenLeaf
Scaling GreenLeaf's loyalty program across a growing store network

Category
Retail & E-Commerce
Year
2024
- Design
- Technology
- Marketing
- Loyalty program members
- 1.3M
- Growth in repeat orders
- 44%
Loyalty program members
Growth in repeat orders
The Challenge
As GreenLeaf expanded into new cities, its store-specific loyalty cards stopped working — customers earning points at one branch couldn't redeem them at another, creating friction right as the brand needed loyalty most.
Our Solution
We consolidated every branch onto a single cloud-based loyalty ledger with real-time sync, so points earned anywhere could be redeemed anywhere. A companion admin dashboard let store managers run local promotions without touching the core rewards logic, keeping the rollout fast across new locations.
Technologies & Services
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