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WebCastle Qatar

VisitorShift

VisitorShift is a multi-branch visitor and delivery management platform for offices and shared buildings: self-registration, watchlist screening, approvals, QR check-in, parcel handover and an audit trail, all under your own brand.

VisitorShift dashboard preview

What it does

Everything VisitorShift handles for your team, in one place.

  • Self-registration

    Visitors register from a public, QR-driven page with OTP phone verification, or are registered by reception and hosts at the desk.

  • Watchlist screening

    Every registration is screened against a watchlist and flags are surfaced to admins, without ever blocking registration.

  • Department routing

    Each visit is routed to a department, and its head host receives approval and pickup notifications.

  • Visit lifecycle

    Track each visit from pending to approved, checked in and completed, with QR check-in, a printable badge and an evacuation roll-call.

  • Delivery pickup

    Drop, notify, OTP-verify the collector and hand over, with a printable receipt slip.

  • Audit trail & alerts

    A best-effort audit trail plus webhook and Slack notifications on every meaningful event.

How it works

  1. Pending

    A visitor registers online or at the desk and the visit is logged.

  2. Approved

    The host or department head approves or rejects the visit.

  3. Checked in

    Reception scans the QR code and prints a badge.

  4. Completed

    The visitor checks out and the visit record is closed.

Features

A closer look at what is included.

Visitor registration & lifecycle

  • Public self-registration page, QR and gate deep-linkable
  • Host or reception-initiated registration from the admin console
  • Phone OTP verification for public self-registration
  • Per-branch configurable registration form
  • Returning-visitor detection by phone or Aadhaar
  • Printable visitor badge and on-site roll-call view
  • Aadhaar masked on every read-only surface
Visitor registration & lifecycle preview

Watchlist screening & approvals

  • Automatic screening of every registration (phone, Aadhaar, name)
  • Flags recorded to the audit trail and shown in the admin UI
  • Approval and rejection workflow with approver identity and timestamps
Watchlist screening & approvals preview

Deliveries & parcel handover

  • Drop registration for a recipient, department, or both
  • Notify workflow with an SMS ping to the department head
  • OTP-verified collector handover at reception
  • Printable, code-free delivery receipt slip
Deliveries & parcel handover preview

Multi-branch & multi-tenant

  • Each company in a shared building is its own branch
  • Superadmin sees everything with a branch switcher
  • Departments per company, each with an optional head host
Multi-branch & multi-tenant preview

And much more

  • Gates (check-in points)

    • Per-branch gate management with unique check-in QR codes
    • Entrance QR deep-links to the right gate
    • Every branch comes with a default Main Gate
  • Roles & admin console

    • Unified roles catalog across admins and staff
    • Seeded roles: Administrator, Reception, Staff, Gatekeeper
    • Permissions enforced centrally on every action
  • Audit trail & notifications

    • Audit logging on every create, update, complete and delete
    • Filterable audit UI and a dashboard Recent Activity feed
    • Webhook and Slack notifications on key events
  • White-label branding

    • One branding setting drives logo and colours everywhere
    • Public pages, badges and slips all follow your brand
    • Safe fallbacks to defaults, never crashes
  • Reports & exports

    • CSV export of visitors that respects your filters
    • Visit reports and report CSV export
  • Platform & operations

    • OTP delivery by SMS
    • In-process rate limiting and failed-login lockout
    • Automated tests and CI on every change

Who uses it

From the superadmins who run the platform to the visitors who use it, everyone gets the access and tools their role needs.

  • Superadmins

    See and manage all companies (branches), gates and admin users.

  • Branch admins

    Scoped to their own company’s visitors, hosts, departments and gates.

  • Reception & gatekeepers

    Desk-driven check-in, approvals and delivery handover.

  • Hosts (staff)

    Read-only visibility into their own visitors.

  • Visitors & collectors

    Public, session-less pages to register, check in and pick up.

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